What is the service charge?
We constantly look for ways to improve the experience for our customers and partners using the platform. This service fee supports ongoing investments in our technology and overall service quality, delivering greater long-term benefits to customers and partners.
How will I know what service charge I need to pay?
The service fee is clearly listed as a separate item at basket and checkout stage of an order.
Do I have to pay a service charge if I collect my order?
Yes, there is a charge for pickup/collection orders.