Getting help

For assistance with a live order while on a run, use the chat function in the JET Courier App.

How to ensure the app works properly?

JET Courier App-related issues: 

Take a look at our tree step troubleshooting process below: 

1. Make sure you have the latest version of the app installed.

2. Reopen the app to obtain the latest settings required for the new features to function.

3. After the update, close the app completely.

If it still doesn’t help, our team is here to help and support you. 

Contact us via chat in the JET Courier App.

All other matters:
For everything else, please contact your Fleet Partner directly.