Pyszne.pl provides an online food ordering and delivery platform that lists more than 13.000 professional third party restaurants and stores across Polska, where consumers can place their orders. We ask restaurants and stores listed on our platform to provide us with their company information, enabling us to make a declaration that they are a professional trader (and not a consumer) to the best of our knowledge. You will find this information on each restaurant’s and store’s page.
Via the platform, Pyszne.pl acts as a technical intermediary allowing restaurants and stores to provide products (such as meals or groceries) for delivery and/or collection. The contract for the supply and purchase of the products is between consumers and the business from which an order is placed.
This means that the restaurants and stores are responsible for the products in your order (including their quality). Where the business delivers the orders, then they are also responsible for the delivery of your order to you. However, as we want all consumers to be satisfied, feel free to contact us in case you need any help. Depending on the type of issue, we may request that you contact the restaurant or store directly, or we may do so on your behalf. Lastly, in some cases Pyszne.pl delivers the order itself. Only when Pyszne.pl is responsible for the delivery, a “Delivered by Pyszne.pl” icon (or similar) will be displayed on the restaurant or store’s page. Where the restaurant or store is responsible for the delivery, such an icon will not be displayed.